Privacy Policy

MeridyenAI – Last Updated: 25.02.2026

1. Introduction

Welcome to MeridyenAI ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.meridyen.ai) and use our services.

This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applies to all personal data we process about individuals in the European Economic Area (EEA), United Kingdom, and other jurisdictions with similar data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Field Details
Company Name MeridyenAI Yapay Zeka Çözümleri Anonim Şirketi
Address Muallimköy Mah. Deniz Cad. No: 143/8 1.1.C1 Blok Zemin Kat Kapı No: Z01 Gebze/KOCAELİ
Email ali@meridyen.ai
Website https://www.meridyen.ai

3. Personal Data We Collect

3.1 Information You Provide Directly

When you register for our services, contact us, or interact with our platform, we may collect the following personal data:

Data Category Examples
Identity Data First name, last name
Contact Data Email address, phone number
Professional Data Company name, job title

3.2 Information Collected Automatically

When you access our website or services, we may automatically collect:

Data Category Examples
Technical Data IP address, browser type, operating system, device information
Usage Data Pages visited, time spent, referring website
Cookie Data Session cookies, preference cookies (see Cookie Policy)

4. Purposes and Legal Basis for Processing

Under GDPR Article 6, we process your personal data based on the following legal bases:

Purpose Legal Basis (Art. 6) Details
Service delivery Performance of contract (Art. 6(1)(b)) To provide our AI platform services to you
Account management Performance of contract (Art. 6(1)(b)) To create and manage your account
Communication Legitimate interest (Art. 6(1)(f)) To respond to inquiries and provide support
Service improvement Legitimate interest (Art. 6(1)(f)) To analyze usage and improve our services
Marketing Consent (Art. 6(1)(a)) To send promotional materials (only with consent)
Legal compliance Legal obligation (Art. 6(1)(c)) To comply with applicable laws

5. Data Sharing and Third Parties

We may share your personal data with the following categories of third parties:

5.1 Service Providers

We use third-party service providers to help deliver our AI platform services. These providers act as data processors under GDPR Article 28 and process data only on our instructions:

Provider Purpose Location
OpenAIAI/LLM processingUnited States
Google (Gemini)AI/LLM processingUnited States / EU
Anthropic (Claude)AI/LLM işprocessinglemeUnited States
LangChainAI orchestrationUnited States

Note: For our on-premise enterprise solutions, customer data is processed within the customer's own infrastructure and is not shared with these third-party AI providers.

5.2 Other Disclosures

We may also disclose your personal data:

  • To comply with legal obligations or lawful requests from authorities
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (with notice to you)

6. International Data Transfers

Some of our third-party service providers are located outside the European Economic Area (EEA). When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place:

Safeguard Description
Standard Contractual Clauses (SCCs) EU-approved contractual terms ensuring data protection
Adequacy Decisions Transfers to countries deemed adequate by EU Commission
Data Processing Agreements Binding agreements with processors per GDPR Art. 28

You may request a copy of the safeguards we use by contacting us at the email address provided above.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period
Account data Duration of account + 2 years after deletion
Contact inquiries 2 years from last contact
Usage/analytics data 12 months (anonymized thereafter)
Legal/compliance records As required by law (typically 5-10 years)

8. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right Description
Right of Access (Art. 15) Request a copy of your personal data we hold
Right to Rectification (Art. 16) Request correction of inaccurate or incomplete data
Right to Erasure (Art. 17) Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing (Art. 18) Request limitation of how we use your data
Right to Data Portability (Art. 20) Receive your data in a structured, machine-readable format
Right to Object (Art. 21) Object to processing based on legitimate interests or marketing
Right to Withdraw Consent (Art. 7) Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: ali@meridyen.ai. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection
  • ncident response procedures

10. Cookies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help us provide and improve our services.

Cookie Type Purpose Legal Basis
Essential Required for website functionality Legitimate interest
Functional Remember your preferences Consent
Analytics Understand how visitors use our site Consent

You can manage your cookie preferences through our cookie banner or your browser settings. Note that disabling certain cookies may affect website functionality.

Our website uses only strictly necessary cookies that are essential for the website to function properly. These include session cookies for authentication and security tokens to protect against cross-site attacks. These cookies do not collect personal information for marketing or analytics purposes and cannot be disabled as they are required for the website to operate. No consent is required for these cookies under GDPR and KVKK regulations.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Right to Lodge a Complaint

If you believe that we have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority. For individuals in the EU, you may contact the data protection authority in your country of residence. A list of EU data protection authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Method Details
Email ali@meridyen.ai
Website https://www.meridyen.ai/
Address Muallimköy Mah. Deniz Cad. No: 143/8 1.1.C1 Blok Zemin Kat Kapı No: Z01 Gebze/KOCAELİ

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